A pre-order listing lets you take buyer commitments on stock before it's ready to ship.
How Qogita manages buyer expectations
We make the lead time and stock type visible throughout the purchase flow. We explain to buyers how the stock is sourced for that price list and what that means for fulfilment timelines, risk of cancellation, and the possibility of delays. Before a buyer completes checkout, we surface all of this again — so they're fully informed before placing their order.
Down payments
When you upload a pre-order price list, you can set a down payment percentage of up to 30%. This amount is collected from the buyer at checkout and is non-refundable — ensuring buyers are genuinely committed when they place an order and protecting you against cancellation risk.
Confirming final quantities and triggering the remaining payment
Pre-orders appear alongside your other orders in the orders table and are actioned the same way as any other order in the supplier portal. There's no need to actively accept a pre-order — you can decline if needed, but otherwise the first action you take is to confirm your final quantities.
Do this once you've received, packed, and confirmed exactly what you're sending. We use those final quantities to collect the remaining balance from the buyer. You won't be able to change the quantities once this is done.
Uploading a pre-order price list
You upload pre-order price lists through the Price Lists page in the supplier portal.
Step 1 — Upload your file and set conditions
Hit Add price list, upload your file, and select Pre-order as the stock type. You'll then set the conditions for this list:
- Minimum order value (MOV)
- Lead time — the estimated timeframe within which you expect to ship
- Expiry date — when the pre-order listing closes
- Down payment percentage — 0–30% (collected from buyers at checkout, non-refundable)
Step 2 — Set volume pricing
After setting conditions, you'll be asked to set volume pricing tiers. We pre-populate default values based on what we typically see across the platform — the goal is to make your listing price-competitive across different buyer MOV tiers. You can adjust the default values or opt out of offering a discount at a particular tier, but you must complete this step before your price list goes live. Price lists that haven't completed step 2 won't be published to the platform.
Managing and updating your pre-order price list
From your Price Lists page, you can manage an active pre-order list in two ways:
Update conditions — adjust the MOV, lead time, down payment percentage, or volume pricing tiers. Changes apply to new orders only.
Upload a new file — if your current file is expiring or if your GTINs or prices have changed, upload a new version. This is also where you set a new expiry date.
FAQs
Can I run multiple pre-order price lists at the same time?
Yes. You can have multiple active pre-order lists — useful if you're managing different product ranges or lead times separately.
What happens when a pre-order list expires?
It's automatically removed from the platform. No new orders can be placed against it. Any existing buyer commitments are unaffected.
Can I remove a pre-order list before it expires?
Yes — you can remove any list from your Price Lists page at any time. Existing commitments placed before removal are unaffected.
Does the down payment percentage affect how my listing appears to buyers?
It doesn't affect visibility, but a higher down payment requirement can reduce demand — buyers are asked to pay more upfront at checkout, which may affect their willingness to commit.
Can I update volume pricing after orders have been placed?
Yes — use the Update conditions action. Changes apply to new orders only.