/w=256,quality=90,fit=scale-down)
/w=3840,quality=90,fit=scale-down)
Selling on Qogita/w=3840,quality=90,fit=scale-down)
Invoicing and VAT/w=3840,quality=90,fit=scale-down)
Fulfilling Orders/w=3840,quality=90,fit=scale-down)
Shipping Orders/w=3840,quality=90,fit=scale-down)
Managing your Inventory/w=3840,quality=90,fit=scale-down)
Growing your Business /w=3840,quality=90,fit=scale-down)
Seller-at-fault Claims /w=3840,quality=90,fit=scale-down)
Understanding Your Pricing on Qogita/w=3840,quality=90,fit=scale-down)
Packaging Requirements/w=3840,quality=90,fit=scale-down)
Enterprise Packaging Requirements/w=3840,quality=90,fit=scale-down)
Packaging Requirements V2
Integrations/w=3840,quality=90,fit=scale-down)
Contact us1. Packing Principles
These principles apply to every shipment. They set the baseline for how Qogita orders must be packed.
- Fewer boxes are better. Consolidate products into as few boxes as possible without exceeding weight limits.
- No empty space. Boxes must be tightly packed. Fill all empty space to prevent movement and box from collapsing.
- Maximum 30 kg per box. Shipments above this limit must be split into multiple boxes.
- Do not ship in factory boxes. Factory boxes are often unsuitable for parcel-transport and significantly increase the risk of damages. Only ship factory boxes when protected with an additional outer box or master carton.
- Use compliant boxes. All boxes must be corrugated, double-walled, unbranded, and recyclable.
Following these principles ensures shipments are efficient, compliant, and competitive on Qogita - maximizing your sales.
2. Box Requirements
All products must be shipped in boxes that meet Qogita’s standards.
Box requirements
- Boxes must be corrugated and at least double-walled.
- Boxes must be unbranded and free of company logos or markings.
- Boxes must be new and undamaged.
Weight limit
- No box may exceed 30 kg.
- Boxes above this limit must be split into multiple boxes.
3. Preparing Shipments
3.1. Parcel shipments
✅ Do
- Ship in as few parcels as possible.
- Pack GTINs upright and tightly
❌ Don’t
- Exceed 30 kg per box.
- Leave empty space inside boxes.
- Pack GTINs loosely
To validate packaging quality, Qogita may perform a 90 cm (hip-height) drop test on select shipments.
All boxes must be able to pass this test.
Step 1 - Prepare the Box
- Choose the appropriate box size.
- Cover the bottom and walls of the box with protective material.
Step 2 - Place the Products
- Products must be organized upright, grouped by type or brand.
- Products must be upright and tightly packed to prevent movement during transit.
- Loose items should be packed into smaller boxes.
- Fragile items (e.g., glass, pumps, liquids) must be wrapped individually.
- Products in cellophane must be protected to avoid scratches or tears on the outer packaging.
- All gaps should be filled with suitable filling material to ensure contents cannot move. (Check Section 3.3)
Step 3 - Documentation
- Do not include priced invoices or branding material inside the boxes
Good Packaging Examples
Bad Packaging Examples
Liquids not individually wrapped and no dividers: leaks weakened the box and caused it to collapse in transit.
Collapsed box: insufficient tape and wrong box size left empty space, causing the box to cave in.
No wrapping and no dividers: loose tubes and pumps increase the risk of leaks and breakage in transit.
Oversized box with poor filling: items are loose, mixed, and unprotected, increasing risk of leaks and damage.
3.2 Filling Materials
The bottom and the walls of the box should be covered with packaging material. The packaging material should be chosen on the fragility of the products the approved packaging material (bubble wrap, rolled foam and foam sheets).
Material | How to Use |
Bubble wrap | Wrap the product on all sides with 3–4 layers of bubble wrap. |
Rolled foam | Fold and wrap 3–4 layers of foam securely around the product. |
Thick foam sheets (≥1 cm / 0.4 in) | Cut sheets to fit the bottom and sides of the box for cushioning. |
Foam peanuts | Fill the box completely to the top, ensuring no empty space between peanuts. |
Cardboard filling | Pack cardboard pieces tightly to the top of the box, leaving no gaps. |
Air bags | Place air bags above and within gaps, ensuring they are fully inflated and not likely to be pierced during transit. |
3.3. Pallet Shipments
Requirements
- Use Euro pallets (120 × 80 cm).
- Each pallet must meet at least one of the following minimums:
- Option 1: Dimensions of 120 cm (Length) x 80 cm (Width) x Minimum 120 cm (Height)
- Option 2: Dimensions of 120 cm (Length) x 80 cm (Width) x Minimum 150 kg (Weight)
- Heavier boxes should be placed at the base of the pallet.
- Secure the pallet with black stretch/shrink wrap so boxes cannot shift in transit.
- Each individual box on the pallet must not exceed 30 kg.
- Boxes should be stacked within the edges of the pallets (no overhanging boxes).
Good Pallet Examples
Bad Pallet Example
3.4. Labelling and Stickers
3.4.1. Shipping Label Requirements
- Each box must have one shipping label.
- Each pallet must have one shipping label, placed on the outside of the stretch wrap.
3.4.3. Liquids
- Ensure the package contains “This Side Up/ Orientation arrows”.
- The marking must be visible on two opposite sides of the box.
3.4.4. Dangerous Goods Labels - ADR Limited Quantities
Important: Failure to comply with these requirements may result in shipments being rejected or returned by the courier at the Supplier’s expense.
- Suppliers are responsible for packaging in full compliance with ADR Dangerous Goods regulations.
- Attach signed Dangerous Goods notes when prompted by Qogita’s Supplier portal.
- Box Shipments. Each box containing ADR LQ must display the DG orientation arrows as well as the DG LQ label:
- Size: 100 × 100 mm (minimum 50 × 50 mm for small boxes).
- Label must not be covered and clearly visible.
- The label must not include UN numbers.
- Include an ADR compliant orientation sticker
- Pallet Shipments. If ADR LQ boxes are shipped on a pallet, the DG LQ label must be affixed to outside wrapping of the pallet.
